In this Privacy Policy (“Policy”), we describe how MyHealthHub, Inc. DBA cara, (“MyHealthHub,” “cara”, “we,” “us,” or “our”) collects, uses, and discloses information that we obtain about visitors to our website www.myhealthhub.ai and joincara.com (the “Site”), users of our mobile application, cara (the “Mobile Application”), and the services available through our Site and Mobile Application, or any other services that link to this Policy (collectively, the “Services”). By using the Services, you agree that your personal information will be handled as described in this Policy. Your use of the Services is subject to this Policy and our Terms of Use.

California Residents

Please click here for additional disclosures.

Information We Collect

We collect information about you directly from you, from other data sources, and automatically through your use of the Services.

Information You Provide to Us

The information we collect from you depends on how you use our Services. To create an account, you must provide your name, email address, and optionally, other health-related information. We may also ask you for your age, gender, medical history, current medications, and lifestyle factors.

Your Wearable Device

With your consent, we will collect your physical activity information from your wearable device provider. This information includes all data output generated by such devices, such as your energy output, activity levels, exercise minutes, heart rate, step counts, and other relevant health metrics. We will also collect demographic information like date of birth, height, sex, and weight if provided to your wearable device provider. We will continue to collect information from your wearable device provider until you remove the wearable device from your Cara account or delete your account.

Advanced Screenings

If you opt for advanced screenings (e.g., cancer detection, full-body scans), we will collect detailed health data to provide a comprehensive health overview.

Financial Information

If you choose to make in-app purchases or subscribe to premium services, we may collect payment information through our secure payment processing partners. We do not store your financial account credentials.

Information We Collect Automatically

We automatically collect information about your use of our Services through cookies, web beacons, and other technologies. This information includes:

• Your domain name; browser type and operating system;
• Web pages you view and links you click on the Site;
• Your IP address;
• The length of time you visit and use our Services;
• The referring URL, or the webpage that led you to our Site;
• Device name and model; operating system type, name, and version;
• Mobile device ID and IP address;
• Language information;
• Location information, such as GPS information;
• Activities within the Mobile Application; and
• The length of time that you are logged into our Mobile Application.

Information We Receive from Third Parties

We may receive personal information about you from third parties, including healthcare providers and partners. For example, we may receive health and wellness data from your wearable device provider or electronic health records (eHR) from healthcare provider.

How We Use Your Information

We collect information from you to provide our services, operate our business, and offer personalized health and wellness recommendations. This includes the following uses and purposes:

Services

• To provide, operate, improve, and maintain our Services.
• To offer personalized health assessments, recommendations, and ongoing monitoring.
• To facilitate communication between you and your healthcare providers.
• To provide technical and other support.
• To communicate with you about your use of our Services and respond to your inquiries.
• To tailor the content and information that we may send or display to you, offer personalized recommendations, and improve your experience.
• To analyze user behaviors and trends to improve our Services and user experience.
• To conduct research and analysis and monitor and analyze trends and usage.

Marketing and Promotional Activities

• To send you news and newsletters about MyHealthHub.
• To send you email marketing about our products and services.
• To evaluate the success of our advertising campaigns.
• To enter you into sweepstakes, contests, and promotions.
• To administer surveys and questionnaires.

Legal Purposes

• To comply with legal obligations.
• To enforce contracts and Terms of Use.
• To detect, prevent, or address fraud, security, or technical issues.
• To protect against harm to the rights, property, or safety of MyHealthHub, our users, or the public.

How We Share Your Information

We may share your information, including personal information, as follows:

Service Providers

We disclose the information we collect to our service providers, contractors, or agents who perform functions on our behalf.

Affiliates

We disclose the information we collect to our affiliates or subsidiaries.

Healthcare Providers and Partners

We disclose the information we collect to your healthcare providers and partners to facilitate your care and health management.

Business Transfers

If we are acquired by, merged with, or invested in by another company, or if any of our assets are transferred to another company, we may transfer the information we have collected from you to the other company.

In Response to Legal Process

We disclose your information to comply with the law, a judicial proceeding, court order, or other legal process.

To Protect Us and Others

We disclose your information to investigate, prevent, or take action regarding illegal activities, suspected fraud, or violations of our Terms of Use or this Policy.

With Your Consent

We share information with companies, organizations, and individuals outside of MyHealthHub when we have ur consent to do so.

Aggregate Information

We may de-identify or aggregate information so that you are not identified as an individual and use and provide that information to third parties without restriction.

Our Use of Cookies and Other Tracking Mechanisms

We use cookies and other tracking mechanisms to track information about your use of our Services. You can disable cookies through your browser settings, but some features of our Services may not function properly without them.

Links to Non-Affiliated Websites

Our Services may contain links to websites and services operated by third parties. These websites are not governed by this Policy, and we are not responsible for their information practices.

Security of Your Personal Information

We implement security measures to protect the information we collect from loss, misuse, and unauthorized access. However, no data security measures can guarantee complete security.

Access to Your Personal Information

You may modify, correct, or delete personal information that you have submitted by contacting us at our Support page. Please note that copies of information you have updated, modified, or deleted may remain viewable in cached and archived pages of the Services for a period of time.

What Choices Do I Have Regarding Promotional Emails?

You may opt-out of promotional emails by following the opt-out or unsubscribe instructions contained in the email. If you opt-out of promotional emails, we may still send you emails about your account or any services you have requested or received from us.

Children Under 13

Our Services are not designed for children under 13, and we do not knowingly collect information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.

Nevada Residents

Nevada customers can opt out of the sale of their personal information by emailing a request to: opt-out-nv@myhealthhub.ai. Please specify that you wish to “Opt-out of Sale of Personal Information in Nevada.”

International Transfer

We are based in the United States, and our Services are hosted there. If you are using our Services from another country, the laws governing our collection and use of information may be different from the laws of your country. By using our Services, you agree to the transfer of your information to the United States.

Contact Us

If you have questions about the privacy aspects of our Services or would like to make a complaint, please contact us at our Support page.

Changes to this Policy

We may make changes to this Policy from time to time. When we do, we will post the updated version on this page. Your continued use of our Services shall constitute your acceptance of any such changes. Changes to this Policy take effect from the date of publication, unless stated otherwise.

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